Account Suspension & Termination Policy

1. Overview

This Account Suspension & Termination Policy outlines the conditions under which Zaventra Music Group may suspend or terminate your account and the procedures that govern such actions.

2. Grounds for Suspension

Zaventra may suspend your account if:

• Your content violates our Content Guidelines
• We receive a valid DMCA takedown notice against your content
• Your account is involved in fraudulent activity or payment disputes
• You engage in artificial streaming or manipulation of platform metrics
• Your account information is found to be false or misleading
• You breach any terms of your partnership agreement
• We are required to do so by law or regulatory authority

3. Suspension Process

When an account is suspended:

• You will receive an email notification detailing the reason for suspension
• Your content may be temporarily removed from streaming platforms
• You will have the opportunity to respond to the suspension notice within 14 days
• Royalty payments may be held pending investigation

4. Grounds for Termination

Zaventra may terminate your account if:

• You fail to resolve the issue that caused suspension within the specified timeframe
• Multiple content violations occur within a 12-month period
• Fraud or intentional platform manipulation is confirmed
• You breach fundamental terms of your partnership agreement
• You request account closure

5. Effects of Termination

Upon termination:

• Your content will be removed from all streaming platforms within 90 days
• All pending royalties will be paid out after any deductions or offsets are resolved
• Your account data will be retained for 12 months as required by law, then deleted
• You retain ownership of all original creative works and master recordings

6. Appeal Process

If you believe your account was suspended or terminated in error, you may appeal by:

• Submitting a written appeal to info@zaventramusicgroup.com
• Providing supporting documentation for your appeal
• Appeals will be reviewed within 30 business days

7. Contact

For account-related inquiries, contact us.