operations POLICY
Support Hierarchy & Operations Directory
Last Updated: October 19, 2026 • Published by Zaventra Music Group Operations
Policy Summary: Public routing workflow, ticket submission rules, and priority escalation channels.
1. Public Support Routing
Direct artists and record labels may submit support inquiries through our verified public contact portal. Sub-label users must route operational questions through their Parent Label Manager, with direct legal escalation reserved for emergency rights and security incidents.
Questions Regarding This Policy?
For legal interpretations, formal notices, or operational rights clarification, please contact our Legal and Operations Department directly.
Contact Email: legal@zaventramusicgroup.com
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